The St. Catharines facility “was a large undertaking, but we were eager to take on the challenge, and knew it would be great for our charities and the community. With the new facility we worked to improve the overall atmosphere by bringing in comfortable seating, improved customer flow and added new electronic gaming formats including electronic bingo and TapTix devices. Now our St. Catharines facility is way more than just bingo,” notes Johnstone.
Delta Gaming Pickering was the first Delta location to undergo $1 million worth of renovations including the introduction to electronic bingo and TapTix devices; both were graciously welcomed by customers with an average of 19,000 customers per month. Customer uptake to the TapTix devices has surpassed the expectations of Delta Gaming. As they continue to expand their product offerings this is one key area they are evaluating alongside the OLG.
Over the years of transforming 14 halls into electronic bingo, Delta Gaming has mastered its floor plan and layout and March 25, 2015, marked the grand opening of the newly renovated Delta St. Catharines location. After nine months of renovations, Delta St. Catharines is now home to more than 40 full-time and part-time staff and has the capacity for 600 occupants. The new location on Bunting Road offers a newly designed layout, new colour palette, Delta Gaming’s own Red7 Eatery, as well as electronic bingo and 25 TapTix devices.
In working with I-5 Design from Washington, Delta St. Catharines introduced a new look and feel to its location. The new crisp colour palette works to create an upscale and inviting atmosphere.